Your Visit at Aome
Location
The Wilder Building
1 East Main Street
Suite 707
Rochester, NY 14614
Parking
Paid public lot directly across from the entrance (Exchange Blvd)
Ample street parking and nearby lots within walking distance
Where to Find Us
Use the Exchange Blvd entrance
Access code will be sent via appointment confirmation
Take the elevator to the 7th floor
Turn left —> Suite 707 is at the end of the hall
Arrival
When you arrive, please have a seat outside the suite and we will be with you shortly
Accessibility
We are located on the 7th floor with standard passenger elevator access
If you have any specific accessibility needs, please reach out ahead of your appointment so we can ensure you’re comfortable in our space
Visitors & Children
Visitors are welcome to accompany you to your appointment.
If bringing children, please notify us in advance. Children must remain under your supervision at all times
Our Policies
Card on File
We do not require a deposit to hold your appointment, however, you will be required to have a card on file.
Late Arrivals
There is a 10 minute grace period for each appointment. After the 10 minute mark a $10 late fee will be applied. After 15 minutes you may be rescheduled or have your service adjusted to maintain scheduling flow.
Cancellations
Appointments must be canceled or rescheduled at least 24 hours in advance. Within 24 hours a $25 late cancellation fee will be applied. No shows and cancellations after the start time of your appointment will be subject to a fee equal to 75% of your service cost.